Improve SEMAP scores and achieve income integrity through the accurate identification of income and calculation of rents. This course is designed for those new to calculating rents and documenting HCVP files, as well as for those wanting to expand their knowledge of Rent Calculation. In addition, participants will learn HUD's newest guidance and requirements and where the PHA has options.  

Informational Flyer

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Learn Procedures to Improve Program Performance. Participants will learn the critical occupancy functions of the Public Housing Program, how they relate to the agency’s overall financial condition and PHAS performance, and staff accountability for these functions.

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Learn Procedures for Implementing a Project-Based Voucher (PBV) Program. This course will provide participants with detailed explanations of PBV requirements and key procedures for program implementation. A plan to help prepare agencies for audits and a documentation master list will also be provided.   

Informational Flyer

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This course is designed to help public housing authorities (PHAs) understand the requirements contained within the new Capital Fund Guidebook. The Guidebook provides practical information and instruction regarding the implementation of the Public Housing Capital Fund Program Final Rule. (Effective 11/25/13)

Informational Flyer

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Avoid income losses while being fair with your tenants. This course is designed for those new to calculating rents, as well as those wanting to expand their knowledge of Rent Calculation. Participants will learn procedures for determining, calculating, and documenting income and rent calculations. The newest requirements mandated by HUD and Congress will be addressed.  

Informational Flyer

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Learn Procedures for Effective Outcomes. This mini-course addresses the documentation you should have in place before taking adverse actions against participants. Procedures are provided for processing denials, terminations, informal reviews and informal hearings from start to finish.

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Inspection Requirements for the Housing Choice Voucher Program. Participants will learn HUD requirements for conducting inspections of properties to be leased under the Housing Choice Voucher Program. Proper procedures for quality control, enforcement monitoring, and communication with landlords and tenants will be discussed. In addition, current information will be provided on HUD's proposed use of UPCS-V to replace HQS inspections in the near future. 

 

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Utilizing Inspections to improve agency operations. Conducting Annual Inspections encompasses more than just the act of recording deficiencies. Participants will learn how to properly conduct annual inspections and how annual inspections can improve PHAS scores and property management.

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 Do your current procedures result in audit-worthy tenant files? Participants will learn the key aspects of Public Housing waiting list management. How to properly open and close waiting lists, as well as how to document these actions will be covered. In addition, emphasis is placed on the benefits of consistent file organization for ease in transferring files, HUD reviews, and audit requirements.      

Informational Flyer

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 Be prepared for Audits, File Reviews, and Legal Actions. Participants will learn key requirements for the S8 HCVP waiting list and for  applicant/program participant file management. Staff will learn how to properly pull applicants off the waiting list and determine initial eligibility. In addition, emphasis is placed on procedures for consistent documentation so your files are compliant with HUD and other audit requirements.   

Informational Flyer

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Achieve and Maintain High Performance. Many agencies receive lower SEMAP scores during HUD reviews simply because they lack proper documentation. Participants will receive procedures and forms to obtain high ratings for each SEMAP indicator.  

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 Resolving Disputes and Avoiding Potential Problems. The grievance and eviction process can be easy if the proper documentation and procedures are followed consistently. Participants will learn step-by-step procedures for conducting and documenting Informal Hearings, Informal Settlements, and Grievance Hearings that encourage positive outcomes and are compliant with regulations.   

Informational Flyer

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