Utilizing Inspections to improve agency operations. Conducting Annual Inspections encompasses more than just the act of recording deficiencies. Participants will learn how to properly conduct annual inspections, and how annual inspections can improve PHAS scores and property management.

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Using reports from HUD's PIC and EIV Systems to improve program integrity. Participants will be provided the advanced knowledge needed to fully use data available through HUD's PIC/EIV systems. The instructor will lead you through the process of report generation, reading & interpreting reports, and how to use them to improve program and staff performance.  

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This course provides procedures for complying with statutory and regulatory requirements governing the Occupancy function and provides practical guidance for handling non-regulatory issues that arise on a daily basis. Participants will learn how critical occupancy functions relate to the Agency’s overall financial condition and SEMAP performance.

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Core Essentials for First-Time Executive Directors. This training is designed to help you chart a course for yourself and your agency. You will be equipped with the knowledge, resources, and reference materials to hit the ground running. Updated to include the latest regulations and compliance requirements, this course addresses the critical functions defining the Executive Director’s position. This course is presented in five parts, over three consecutive weeks, starting on Oct. 6 and ending on Oct. 20, 2020.         

• Part I  The Housing Agency, Board of Commissioners, Policies/Postings & Personnel Policies
• Part II  Agency Financials & Capital Fund Program Basics 
• Part III   Procurement  
• Part IV  PH Occupancy Overview, Maintenance, Fair Housing & PHAS 
• Part V  HCVP & SEMAP

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Is your PIC data having a negative or positive impact on your agency's funding? Participants will learn how to fully utilize data collected in HUD's PIC/EIV systems to improve program operations and increase funding. In addition, the instructor will lead participants through the process of identifying, generating, reading, and interpreting reports available in the EIV system.  

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Improve SEMAP scores and achieve income integrity through the accurate identification of income and calculation of rents. This course is designed for those new to calculating rents and documenting HCVP files, as well as for those wanting to expand their knowledge of Rent Calculation. In addition, participants will learn HUD's newest guidance and requirements and where the PHA has options.  

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Learn how to manage and maintain high performing properties. This course provides skills needed to manage public housing properties, to be compliant with regulations, to increase resident satisfaction and to achieve high PHAS scores.   

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Can Your Agency Prove High Performance? Participants will receive procedures and forms to help achieve the highest score. Participants will also learn what HUD and auditors are looking for during SEMAP Assessments and will receive a documentation system to show compliance with SEMAP requirements.     

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Maximize income losses while being fair with your tenants. This course is designed for those new to calculating rents, as well as those wanting to enhance their knowledge of Rent Calculations. Participants will learn procedures for determining, calculating, and documenting income and rent calculations. The newest requirements mandated by HUD and Congress will be addressed.  

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Essential Guidance for Staff who Interact with Residents on a Daily Basis. Participants will learn the types of fair housing issues that may occur on the job and how to respond when they do. In addition, they will also gain an understanding of their roles and responsibilities in meeting the reasonable accommodations and modifications requirements of Section 504 of the Rehabilitation Act of 1973.    

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